FAQ

Frequently Asked Questions

Here you will find some of the frequently asked questions. If you can’t find an answer to you your question here, you are more than welcome to contact our customer service.

PURCHASING & DELIVERY

How can i pay for the watch?

You can choose to pay by either credit card with Paypal, or a direct bank transfer.

Do you ship worldwide?

Yes – we ship worldwide. Note that there might be added additional freight charges, depending on what country you live in.

How should i take care of my watch?

  • Magnetic fields – we recommend that you avoid exposing your watch to magnetic fields
  • Bathing in the sea – always rinse your watch with warm water afterwards. Please note: we recommend that you have the water resistance of your watch checked once a year by a watch service center.
  • Shocks – whether thermal or other, avoid them.
  • Crown – screw it in carefully to ensure that no water enters the mechanism.
  • Chemical products – avoid direct contact with solvents, detergents, perfumes, cosmetic products etc., since they may damage the bracelet, the case or the gaskets.
  • Temperatures – avoid extreme temperatures (above 60 degrees / below 0 degrees celcius) or extreme temperature changes.

PRODUCT INFORMATION

Where can i buy the watch?

You can buy the watch exclusively on our website or in our showroom.

What warranty do i get?

When you buy the watch from us, you are entitled to 2 years warranty against factory defects. Damages resulting from incorrect use or poor treatment as well as wear and tear from use, are excluded.

GENERAL QUESTIONS

What is the difference between a self-winding watch and a manual-winding watch?

The difference between a self-winding and a manual-winding watch is the way the watch is wound up. Manual-winding watches must be wound by hand every day, whereas self-winding watches are wound by an internal rotor which responds to wrist movements.

CPH ST-1 comes with a self-winding movement, which has a power reserve of around 38 hours and therefore have sufficient energy reserves to maintain a stable rate when the watch is not being worn.

Did you not find an answer to your question?

Please feel free to contact us via the below contact form – we will get back to you as fast as possible.

[contact-form-7 id=”414″ title=”FAQ-Contact”]